Important Message
Due to Government Guidance: Customers will be allowed back on site from Monday 12th April. Until then we are currently open for "Click and Collect" appointments only. Appointments are available on Mondays, Thursdays and Saturdays. Please contact us via email to book an appointment. carsales@graysofchatham.co.uk

AA Dealer Promise

Dealerships that have signed up to Dealer Promise assure the customer that they are delivering the following:

  • Provide a minimum of 6 months MOT on all vehicles
  • Offer a road test to ensure that the vehicle meets your requirements
  • Hand over all essential documents including V5 registration document, MOT certificate and any available service records
  • Provide a HPI history check on every vehicle
  • Welcome any vehicle inspection by us or any other independent third party, prior to purchase
  • Professionally prepare and hand over the vehicle in good condition
  • Be audited by AA Cars once a year to ensure compliance with this Dealer Promise
  • Enable the consumer to escalate issues to AA Cars who will mediate between them and the dealer
  • The dealer will honour their obligations under the Consumer Rights Act 2015 to protect the consumer's purchase
  • All vehicles advertised on AA Cars come with 12 months breakdown cover