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Customer reviews of Grays of Chatham Used Car Centre

At Grays of Chatham Used Car Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Grays of Chatham Used Car Centre

Grays of Chatham Used Car Centre

Based on 25 customer reviews

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  • 5

    Excellent service

    By Selina L on 17 October 2018 | Verified purchase

    Very good sales staff, professional but still friendly ,not your usual pushy salesmen as with other places i had encountered

  • 5

    Fantastic small genuine car garage

    By MICHELLE P on 22 September 2018 | Verified purchase

    We recently purchased a car from Grays, Save our salesman was fantastic we didn’t feel pressurised or get any of the usual ‘salesman’ chat: He approached us and we expalined we were just looking and he happily left us to wander round and when we wanted to look inside some cars he unlocked them but again let us look in peace. We eventually decided to test drive a car and he as friendly and chatty about family etc in car rather than giving us a hard sell like other garages. We got an extremely good part exchange deal and he really did negotiate with the owner of the garage to get us a fantastic deal. Car was MOT and serviced the day we put deposit down and ready to collect 2 days later. Paperwork was all ready and was the quickest and most efficient part exchange I’ve ever done! Overall I can’t recommend Grays enough he is a credit to the business and I truly believe the salesman we had is one of the unique car sales People that want to genuinely help you as a customer!

  • 5

    First class service

    By ELIZABETH M on 18 September 2018 | Verified purchase

    Excellent service. Very friendly, professional and helpful. At no time did we feel any pressure to buy. Wasn't sure if the new car would fit into our garage so they drove it over to make sure it did. You don't get that type of service very often. Would definitely recommend this company.

  • 5

    Great service

    By CAMILLA H on 17 September 2018 | Verified purchase

    Great service,lovely car. The attention to detail was v good,but no hard sell

  • 5

    very pleased with service

    By HAZEL C on 17 September 2018 | Verified purchase

    a very well run place prices are fair , staff are kind and patience

  • 5

    Good sales service

    By Kevin A on 31 August 2018 | Verified purchase

    Staff friendly and polite 3rd car purchased from this dealers something says they must be good would recommend

  • 5

    A no pressure car buying experience.

    By Kevin C on 30 August 2018 | Verified purchase

    A relaxed, absolutely no pressure car buying experience. We looked around the car for a long time on our own before having a test drive and buying the car.

  • 5

    Buying a car from abroad.

    By ANTONY O on 20 July 2018 | Verified purchase

    David was excellent right through buying process & keep in touch with me. It made purchasing very enjoyable & relaxed.

  • 5

    Good customer service, very helpful.

    By Christopher C on 11 June 2018 | Verified purchase

    My second time buying a vehicle from Grays, More than helpful, good customer service. Would happily buy from again.

  • 5

    Great guys

    By Graeme W on 07 June 2018 | Verified purchase

    Saw the car I wanted on autotrader and phoned up to arrange a viewing and a test drive , went there the next day and met up with the car sales man , really nice guy , answered auestions without hesitation . I couldn't be happier with my purchase . I'd definitely recommend going to Gray's of Chatham thanks again guys.

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