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Customer reviews of Grays of Chatham Used Car Centre
At Grays of Chatham Used Car Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Grays of Chatham Used Car Centre
Based on 16 customer reviews
A trustworthy second hand car sales company
By Jean P on 24 March 2018 | Verified purchase
From my first visit to the day I picked up my car they were very helpful. There was no sales pressure. They were interested in me choosing a car to suit me not their sales. I recommend this business to anyone looking for a good second hand car with great customer service.
By Jeremy H on 23 March 2018 | Verified purchase
I was treated with respect and not pressured in any way by the salesman on my first visit to view a car. He was polite and pleasant and very helpful. I bought the vehicle and he informed me that it came with a warranty which I have had to make use of on 2 occasions, both times the fault was found and repaired with no quibbles. I would highly recommend Grays of Chatham when buying a used car. Excellent all round.
Ford S Max
By Andrew M on 23 March 2018 | Verified purchase
from first finding a car to handover, it was smooth and hassle free
Reliable and friendly service
By Simon M on 23 March 2018 | Verified purchase
Great friendly service. Happy with the car i bought and would go back in future
best used car dealer in kent
By ALAN H on 23 March 2018 | Verified purchase
this dealership is brilliant thier emphasis is on customer care and repeat custom nothing is too much trouble they go above and beyond to make sure your experience is a happy one if you have a problem they will fix it straight away if your thinking of buying a car give these people a try.
Excellent customer service
By michael r on 05 June 2017 | Purchase not verified
I bought my wife a car from Grays and I have to say that I do not normally enjoy the experience of looking and purchasing used cars. But dealing with Grays of Chatham was a totally pleasant and professional experience I have to say. Customer service was second to none. The sales guy applied no pressure in closing the deal, but he did go to the trouble of pointing out a small problem with the front grill, which most people wouldn't have even notices, subsequently replacing the part. The purchase did include a parts and labour warranty. after a week we did notice a leak in the radiator, and contacted Grays, the next day a car and trailer arrived at my office in Margate and a very polite young chap loaded my wife's car onto it to take all the way to Chatham 48 hours later the car is returned to my house in Broadstairs as good as new. I would highly recommend Grays of Chatham to anyone including my two son's who will both be in the market for a used car in the near future.